Acceptable Use Policy

Use Vaidra Platform for authorised clinical work: live consults you are entitled to conduct, with patients (and others in the room) informed that capture may be running. Review every draft — notes, differentials, prescriptions, summaries, and chat — before you commit, print, or share it. Invite only colleagues who should see that workspace. In Vaidra EMR, operate beds, stays, queues, equipment, rosters, and billing only within the role your hospital assigned you.

• Do not practice medicine through Vaidra without a valid licence and the right to treat that patient.
• Do not treat model output as a diagnosis, prescription, or care plan you have not reviewed.
• Do not start recording until the patient (and others who may be captured) have been told, unless a lawful exception applies.
• Do not use Vaidra to generate false records, fabricated prescriptions, or misleading patient summaries.
• Do not rely on Vaidra as your only drug-interaction, allergy, or dosing check.

• Do not create false, inflated, or duplicate charges, invoices, pre-authorisation requests, or claims.
• Do not backdate or alter admission, transfer, or discharge records to misrepresent care.
• Record equipment assignments accurately; do not use Vaidra EMR as a substitute for biomedical maintenance logs.
• Do not assign roles or permissions beyond what a person needs.
• Do not use undo or configuration changes to conceal activity.
• Keep downtime procedures for critical workflows.

• Do not use an Output without review.
• Do not try to manipulate AI features (for example prompt injection) to reveal other workspaces’ data, system instructions, or credentials.
• Do not use AI features to make unsupervised decisions about admission, discharge, triage, or billing.
• Report harmful or unsafe Outputs to hello@vaidra.care.

• Sharing login credentials, scraping the Service, or probing it for vulnerabilities outside a coordinated disclosure.
• Uploading malware, or content you do not have the right to process.
• Using the Service to discriminate unlawfully, harass, or exploit patients or staff.
• Feeding encounter data, transcripts, or Vaidra outputs into another model or product to build a competing clinical assistant, except as the law allows.
• Misrepresenting Vaidra as a medical device, as autonomous clinical software, or as HIPAA-certified.
• Circumventing plan limits, seats, or access controls, or accessing another tenant’s records.
• Connecting systems you are not authorised to connect.
• Automated access to the Services beyond documented features.

We may suspend or terminate access for breach, and we may report unlawful activity. Questions: hello@vaidra.care. The Terms of Service still apply.